Software for sustainable cities
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TERRANOVA WORK FORCE AUTOMATION

TWFA

Intuitive and versatile mobile application for smartphones or tablets for automating tasks in the field, even without an Internet connection. 

TWFA (Terranova Work Force Automation) is the component of TWFM to both automate and support all field activities through the use of mobile technologies to improve operator efficiency and productivity, speeding up communication and the transmission of information in real time between field technicians and headquarters, and simplifying operations. Every detail is designed around the specific needs of the Utilities world.

TWFA is integrated with the Terranova product suite and complies with current regulations issued by the relevant authorities. The guided compilation of paperwork and checks ensures that the information recorded is complete and correct. 

Supported processes:

  • Maintenance activities of the network and its components
  • Emergency management, emergency response, outages, leakages
  • Management of commercial services, activities on metering groups and execution of works 
  • Technical activities serving the network
  • Billing of materials and manpower used to carry out the activity
  • Meter reading turns

Key functionalities

  • Offline/online management of activities
  • Field consultation, via online query, of available master data in BO (i.e. end customers, PDR, meters, etc.)
  • Integration with GPS systems for assisted navigation
  • Recording of time of arrival on site and closing of intervention
  • Recording of outages and leakages
  • Automatic location georeferencing thanks to integrated GPS sensor
  • Guided recording of intervention data, with checks on the completeness and correctness of the recorded information
  • Use of configurable checklists for task completion and data collection
  • Recording of laying/removing, closing/opening and reading activities of meters, gas volume correctors, modems, combined and integrated devices
  • Generation of reports and activities from the field

Why choose TWFA as a solution to innovate field activity management?

The TWFA software solution, natively dedicated to companies in the Energy & Utilities world, is a flexible solution that can be easily integrated into existing application maps, enabling the company to innovate its field activity management processes and adapt to the complex operational requirements typical of the sector. 

TWFA is integrated with the Terranova product suite and not only improves operational efficiency, but also the ability to respond quickly to emergencies, while ensuring accurate and transparent management of field activities through an intuitive and easy-to-use mobile application. 

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MEET TERRANOVA

We support companies in the gas, electricity and water and district heating sectors who need to control and manage their meter fleet and networks built up over time through different hardware providers, but also to efficiently organise the activities of field teams, without any risk or complexity, from a single ready-to-use, easily integrated and remote platform.

With Terranova's software solutions, we make it easier to deal with multiple hardware vendors and control the network because we automate data management, which, as a result, does not require normalisation, and we reduce the margin of error in the first field operations due to a better quality of the data received.

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Want to know more?

We’d be happy to talk more in detail about your needs and explore how we can become your ideal partner, to assist you in your business venture of innovation, digitization and sustainability